Privacy Policy

Your privacy is important to us. This Privacy Policy (“this Policy”) is designed to help you understand how (“Site”) collects personal information about you and how it uses, retains and discloses such personal information. is a web site of The Community Chest (“TCC,” “we,” “us” or “our”).This Policy also describes the measures we take to protect the security of your personal information as well as how you can access, update or delete your personal information. It also explains how you can object to the processing of your personal information. This Policy applies to information collected on this Site which personally identifies you (other than publicly available information) (“personal information”).

Use of this Site

Your use of this Site or provision of any personal information constitutes your agreement to this Policy. Do not use this Site or provide information (or allow others to do so on your behalf) if you (and your principal if you are acting as agent) do not agree with the Terms of Use, including this Policy and any supplemental policy.

This Policy is part of, and is incorporated into the Terms of Use of the Site (“Terms of Use”), which is the contract between you and us governing use of this Site. By accessing or using this Site, you are acknowledging that you have read, understood, and agreed, without limitation or qualification, to be bound by this Policy. If you do not agree with any of the provisions in this Policy or the Terms of Use, please exit this Site immediately.

This Policy may from time to time be supplemented by additional policies relevant to a particular feature or function, and each of the supplemental policy shall be deemed incorporated into this Policy upon posting to this Site. To the extent supplemental policies are issued, all reference to “this Policy” shall include all supplemental policies issued.

References to “you” or “your” are references to any person/user accessing this Site. References to “TCC Group” are references to us, our subsidiaries and affiliates collectively. An “affiliate” is a person or entity that is directly or indirectly through one or more intermediaries, controls or is controlled by, or is under common control with TCC. The term “control” (including a correlative meanings) means: (i) the right to exercise, directly or indirectly, more than 50% of the rights attributable to the shares of the controlled entity, or the possession, directly or indirectly, of the power to direct or cause the direction of the management or policies of the controlled entity whether by contract or otherwise; or (ii) owning at least 50% of the equity interest in such entity.

Use of Your Information

In general, you can visit this Site without telling us who you are or revealing any personal information about yourself. However, certain features or functions on this Site may require or permit you to provide or submit personal information for certain purposes. It is our policy to limit the personal information collected to only personal information required to achieve the purpose for which you have submitted the personal information. In addition, we only collect personal information that is specifically and voluntarily provided by you. What information that you intend to provide is up to your good judgment, e.g., do not provide personal information about yourself that could be misused by others in a chat room, bulletin board, blog or similar forum. Do not provide personal information about others without their permission.

The kinds of personal information we tend to request include but are not limited to your name, correspondence address, email address and contact number. You are also able to send email to us through this Site. The email will contain your screen name and email address, as well as such other information that you may include in the email. Additional information about what other personal information that we collect may also be available in any supplemental policies for particular feature or function.

In general, – personal information – collected by us will be used to pursue our mission and operations and to engage in the activity (and related activities) for which those personal information are collected. We may collect your personal information in various ways when you communicate with us for any reason including when you request for information, for job/volunteering application or for making donation.

  1. Employment or Volunteering Opportunity

    As we also use this Site as a recruiting tool, if you provide personal information to us with respect to employment or volunteering opportunity, we will treat such personal information as confidential and use it only to consider you for current and future employment or volunteering opportunities and to contact you with respect to employment or volunteering with us or our affiliate.  We will retain your information for further recruitment or volunteering opportunities that may arise, unless you tell us that you no longer wish for us to retain your information.

  2. Online Donation

    If you wish to make a donation to TCC on this Site, you will be asked to disclose your full name, birth date (for age verification) , mailing address, email address, and credit card information (card type, card number, expiry date)and we will use such information to process your donation and communicate with you regarding your donation (eg, sending you confirmation of receipt via mail or email, informing you via mail or email about projects and programs funded with your donation, etc.). For so long as donations made by you shall be exempted from tax, we will also pass your information to the inland revenue of Malaysia for such purpose. By making a donation on this Site, you authorize us to store and maintain your personal information as disclosed by you (except for your credit card information which will only be used for a single transaction and will not be retained thereafter) as part of our donor records.

  3. Electronic Mailing List

    If you wish to join our electronic mailing list, you will be asked to provide your email address, and we will use such email to send you electronic newsletters, publications, announcements, notices, and other communications from TCC (subject to you right to unsubscribe to the mailing list at any time as described below)

  4. Email contacts

    If you make an enquiry or request to us via email, we will collect and use your email address to communicate with you regarding your enquiry or request. Also, by contacting us via email, you will automatically be entered onto our electronic mailing list (subject to your right to unsubscribe to the mailing list at any timeq as described below)

TCC’s intention is not to seek any sensitive information such as information relating to health or religion through this Site unless required for recruiting purpose. If you wish to provide sensitive information for any reason, we require your explicit consent to use that information in the ways described in this Policy.

Personal information will be used for only those purposes to which the individual has consented with the exceptions as permitted under existing laws (including any personal data protection legislation, if applicable). Subject to applicable law, we reserve the right to make all lawful use of personal information, including without limitation to: collect, use, access, process, fulfill, disclose, respond to legal process or otherwise exercise our rights under applicable law, transfer, store, retain, investigate, verify, prove, enforce, delete, and otherwise deal with all information (including personal information), to the extent as set out herein.

We may disclose personal information to our directors, officers, employees, representatives, volunteers and agents as well as directors, officers, employees, representatives, volunteers and agents of our affiliates that need to know the information for the purposes of enabling them to respond to your request or queries or to process your job/volunteering application.

In order for us to effectively manage our activities, we may also disclose your personal information to our third party service providers and contractors. For example, if you make a donation to us using your credit card, our credit card processing partner will be given access to your credit card and other personal information for purposes of processing your donation. As another example, our IT service providers may be given access to your personal information as necessary to perform support or maintenance for the operation of this Site, such as data backup and storage. Whenever we provide any personal information to these third parties, we take reasonable steps to ensure that these organizations are contractually bound not to use your personal information for any reason other than to provide the service they are contracted by us to provide and to adequately safeguard your personal information.

Information You Provide About Others

Do not supply personal information about others unless you are authorized or required to do so by applicable law or contract and you consent to the Terms of Use (including this Policy) on behalf of yourself and the “data subject” (the person whom you supply personal information on). Before supplying personal information about others (except as otherwise allowed by law or contract), you must make available for the data subject’s review, and obtain their written consent to, the Terms of Use (including this Policy). By submitting any personal information about others, you represent and warrant to us that you are authorized to do so and that you did all of the foregoing before submitting the information. If applicable law allows you to supply the information without doing the foregoing, you represent and warrant to us that you have abided by that law and that it allows us to receive, use and disclose the information in accordance with  this Policy without any further action on our part.  You agree to indemnify, defend and hold us harmless against any failure by you to comply with this paragraph.

Use of Cookies etc

Sometimes we collect personal information without you having to enter any information on this Site. For example, we may receive personal information from public sources or from third parties (which we may combine with other information from other sources). In addition, we collect some information automatically from visitors to this Site, for example through the use of “cookies”, “web beacons” and other tracking mechanisms. We collect at least the following: your domain name and host for internet access; the internet address of the site from which you came; the date and time of your access; your computer’s IP address and information about its operating system, browser and host; and the pages you visit. The use of cookies is now an industry standard and you will find them used on most major websites. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once the file is added, the cookie helps analyse web traffic or lets you know when you visited a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preference. Most browsers are initially set up to accept cookies. If you do not want to receive cookies, you may elect to set your browser to reject them. However, if you turn cookies off, you may not have access to some of this Site’s features and some features may not function properly. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you access this Site. We also may employ web beacons from third parties to help us compile aggregated statistics regarding the operations of this Site.  However, we prohibit web beacons on this Site from being used by third parties to collect or access your personal information.

Access, Control and Ability to Update Personal Information

You may choose to restrict the collection or use of your personal information in the following way:

  • if you have previously agreed to us using your personal information for any purpose, you may change your mind and decide to opt out at any time by writing to or emailing us at  Our Address for Legal Notices. Please allow us some time to process your request.

For your safety, we reserve the right to verify, prior to processing your request that you are indeed the donor on file. We will not sell or distribute your personal information to third parties unless we have your permission or are permitted by law to do so.

You may request for details of personal information which we hold about you. If you would like a copy of the information held on you, please write to Our Address for Legal Notices.

If you believe that any information we are holding on you is incorrect, outdated or incomplete, please write to Our Address for Legal Notices. We will correct any information found to be incorrect, outdated or incomplete.

You may also choose to request for deletion of your personal information by writing to us to Our Address for Legal Notices.

Information Security

We will maintain reasonable safeguards for this Site to protect against unauthorized disclosure, use, alteration or destruction of the personal information you provide on this Site.Personal information that is provided to us is stored on our secured servers and will be dealt with in accordance with existing laws (including any personal data protection legislation, if applicable). Although we will take all reasonable precautions to protect the personal information provided to us, the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of personal information or other information in any form sent to us electronically and transmission of such data is therefore entirely at your own risk.


Your express consent will be obtained before or at the time of collecting personal information. The purposes for the collection, use or disclosure of the personal information will be provided to you at the time of seeking your consent.

It is always your choice, or the choice of anyone acting  on your behalf, whether to provide personal information.  If you would prefer that we do not collect any personal information from you, please do not provide us with any such information. However, some information must be provided in order for us to respond to your request or queries or to process your job/volunteering application so the decision not to provide such information might result in us not being able to respond to such request or queries or may affect your application.

You can at any time, withdraw your consent to our use of personal information by making such request in writing to Our Address for Legal Notices.

This Policy does not cover statistical data from which the identity of individuals cannot be determined. We retain the right to use and disclose statistical data as appropriate.


Do not provide any personal information unless you are at least eighteen (18) years of age, and please caution your children not to provide any personal information. If your child or ward under eighteen (18) years of age has provided us personal information, the parent or guardian may make a request to us in writing at Our Address for Legal Notices and we will use commercially reasonable efforts to delete such information from our database, subject to applicable law and this Policy.

Links to Other Websites

This Site may contain links to other websites. However, once you have used these links to leave this Site, you should note that we do not have any control over that other website(s) and information that may be collected from these other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Policy. You should exercise caution and look at the privacy statement applicable to the website in question.


This Policy was most recently updated on 1 November 2012. This Policy may be revised or amended from time to time and any revision or amendment shall take effect upon posting to this Site without prior notice to you. Your continued use of the Site thereafter constitutes your agreement to all such revisions or amendments to this Policy.

As such, please check the Terms of Use, including this Policy, each time before you access or use this Site. If you do not agree with any of the provisions in the Terms of Use or this Policy, please exit this Site immediately.

Retention of Personal Information

Personal information will be retained as long as the file is active and for such periods of time as may be prescribed by applicable laws and regulations and our organization’s policy or until we receive written notification from you for your personal information to be deleted. Resumes for job or volunteering applications are disposed of when they are either no longer under consideration or are considered outdated by us. .

Information About Enforcement of This Policy

This Policy is part of and supplemented by our Terms of Use, which together with any supplemental privacy policy form a contract between you and us. If there is a conflict between the Terms of Use and this Policy, the latest version of this Policy will prevail. We and you are bound by the Terms of Use, including this Policy. If you have any questions regarding this Policy, you may contact us by writing to Our Address for Legal Notices -.

Our Address for Legal Notices:

The Administrator
The Community Chest
16th Floor, Wisma Genting
Jalan Sultan Ismail
50250 Kuala Lumpur, Malaysia